News & Events

Job Opening, News & Events

Senior Services Coordinator Position

No Comments

General Summary:

Be a leading impetus for FIA employees and volunteers to be a Trusted Advocate for our Care-Receivers’ needs.  Responsible for handling the ongoing needs of matching volunteers’ service interests to specific requests from care-receivers.  Effectively and creatively facilitate marketing of FIAMC.  Acquire working knowledge of Progam Director tasks, responsibilities, and assist when needed.  Position can be full-time or part-time with flexible work arrangements.

Duties & Responsibilities:

  • Accurate Recordkeeping and monitoring FIAMC’s Online Scheduling System
  • Assist care-receivers by finding volunteers to meet their needs
  • Assist qualifying care-receivers with the setup for food pantry deliveries from The Neighbors Place (TNP)
  • Coordinate scheduled deliveries with TNP and oversee the volunteer itinerary pick up procedure
  • Mail/email applications to potential care-receivers and volunteers
  • Process care-receiver and volunteer applications
  • Process volunteer time & mileage sheets
  • Keep background checks, driver’s license, and insurance information up to date
  • Create and run reports as needed
  • Organize volunteers to help with large mailings, occasional office tasks, delivery of special items such as Gifts of Hope, Christmas & birthday cards, etc.
  • Receive donations, place in safe after copying each item for FIAMC’s records, and then mail Thank You Letters (PD templates provided)
  • Correlate agency referrals for senior service inquiries of which FIAMC does not provide (Master List available)
  • Acquire the knowledge and skill of FIAMC’s CRM system to carry out day-to-day senior activities
  • Marketing: keep current with social media and website postings
  • Continuing Education Seminars are highly encouraged, and many are available online

Job Qualifications:

   Education: Post-high school education; Business Management with Marketing emphasis preferred

   Minimum 3 – 5 years of experience in a Not-For-Profit environment, or equivalent, is desired.

  • Excellent verbal and written communication with customer service skills
  • Diplomatic
  • Experience in Elder Care and/or working with senior populations
  • Demonstrated empathy towards Seniors’ (60+) life challenges
  • Computer proficiency; Word, Excel, email
  • Knowledge of office machines
  • Marketing aptitude
  • Ability and willingness to learn and manage the Customer Relationship Management (CRM) System

Interested? Please contact Ruth Hebbe/Executive Program

News & Events

2021 OBT Grant Received

No Comments

Otto Bremer Trust awards

Faith in Action of Marathon County

Recently, more than $1.5 million in grants were awarded to organizations in Wisconsin from Otto Bremer Trust (  Faith in Action of Marathon County (FIAMC) is extremely humbled and blessed to receive funding as a portion of those grants.

The funds received will help our organization connect seniors with volunteers through investments in online technology, as well as, ongoing operating costs, allowing FIAMC to enhance senior services and extend our footprint in North-Central Wisconsin.

News & Events

2020 Dedicated to Service Award

No Comments

Faith in Action Program Director Ruth Hebbe Earns United Way Dedication to Service Award in 2020

– Faith in Action of Marathon County (FIAMC) Program Director Ruth Hebbe was recognized by United Way on February 12, 2021, for her dedication to service in 2020. 

“Ruth is a tireless advocate for our area senior residents, and 2020 was no exception,” said FIAMC Board President Eric Steinbach. “Facing an unprecedented year of challenges and restrictions due to COVID-19, Ruth’s eagerness to serve others showed resiliency, a spark for innovation, and a strong passion to continue providing services to those in need in Marathon County.”

United Way presents the Dedication to Service award to a program or executive director at a non-profit for demonstrating outstanding achievement and service to our community. Only one individual receives this award annually.

United Way of Marathon County extends their congratulations to Ruth and said, “This past year, more than ever, Ruth has worked to help bring agencies dedicated to serving seniors, together. She has a cooperative spirit and sees strength in partnerships.”

FIAMC provides area seniors with services such as wellness checks, grocery delivery, transportation for medical appointments, and friendships at no cost.

“I am truly humbled to receive this award,” concluded Hebbe. “All of this would not have been possible without the hard work and support of our volunteers, donors, board members, partnering organizations, and beyond.”

View the full award recognition video of Ruth Hebbe presented by United Way here.

For more information on Faith in Action’s mission, services, and how to get involved, visit

News & Events

Welcome Spring

No Comments

From the Director’s Desk:

Phew… think it is safe to say, “spring has sprung”! How beautiful to experience the return of the Robins and their pleasant “Love Song of Spring”. I enjoy watching the changes of nature; as it peels away the heavy garments of winter with the entrance of refreshing, tiny buds that will soon burst forth to reveal lush new growth.

One cannot mistake how exciting the new advancement and changes that have been popping up at Faith in Action. We have been blessed with wonderful moments of meeting and training those of you who are willing and able to learn our new computer scheduling program called, “Ride Scheduler”. It was developed with senior volunteers in mind and is very easy and user-friendly. The volunteers who have begun to use the program have been amazed of how much more convenient it is. They can stay on-top-of their schedule and enjoy the independence the 24/7 cloud-based program allows. No more phone tag and messages – just instant access.

There are many senior neighbors who cannot drive to medical appointments or grocery shopping. Some are living under the poverty line and cannot afford basic food. Thankfully, you, our FIA volunteers are delivering those provisions through donations from The Neighbor’s Place. Other seniors are in need of prevention measures to help protect them from serious falls. To reach more Marathon County seniors, FIA needs to expand our provisional area to accommodate a growing number of requests for our services. Please seek out other persons you know who would be good at volunteering.

Together, we will accomplish great and mighty new horizons. May we s-t-r-e-t-c-h our reach for the seemingly impossible and be pleasantly surprised how our mutual cooperative effort can burst forth into new growth!

All of our volunteers serve an integral part of the compassionate integrity needed for providing services to our our seniors in this community.

These distinctive, NO CHARGE, but desperately needed services

which are provided strictly through Faith in Action,

continue to be unprecedented!

“Connecting neighbors in need with people who care!”

I look forward to meeting with each of you as we spring ahead together,

With Warm Regards,

Ruth Hebbe
Program Director
Faith in Action of Marathon County

630 Adams Street
Wausau, WI 54403
direct ph#: 715.848.8783